📦 Easy Returns

🔄 Return within 30 days

🧵 Items must be unused, unworn, and in original condition.

🧸 Sensory toys must be unopened (hygiene).

📝 Add your order number inside the parcel.

📦 Item should be in its original packaging.

💸 Refunds

⏳ Refunds processed 5–7 business days after we receive your return.

💳 Sent to your original payment method.

⚠️ Faulty or Incorrect Items

❌ If something arrives faulty or incorrect, contact us within 7 days and we’ll fix it quickly.

📮 How to Return

📧 Email us at returns@sensitivelittlesouls.com with your order number and reason for return.

🏠 We’ll send the return address + instructions.

🚚 Send items back using a tracked service.

💵 Return postage is the customer’s responsibility unless the item is faulty.